PolskiIT ECOSYSTEM OF AN INSURANCE COMPANY
Challenges in maintaining and developing a digital cooperation platform with insurance company partners
Key challenges:
Security
Ensuring the safety of communication with the external ecosystem.
Onboarding new partners
Time and work required for getting new partners integrated (including availability of internal IT department)
Channel management
Providing SLA. Handling exceptions, errors and questions. Communication.
Monitoring
SLA monitoring, errors handling.. Ensuring the availability of key services.
Partner Manager
Key features of the solution
The Gateway for Insurance World
Virtualization of current APIs and services. External partners integrate and communicate only through the gateway. Increased security.
Fast Time to Market
Flexible configuration and on-boarding of partners with minimal involvement of the IT ddepartment. Access to test environments.
Partner channel management
Portal for partners. Access to the documentation for partners. Communication, handling partner questions. Partner SLA configuration.
Quick implementation
The deployment has little impact on the current architecture of Insurance Company. The functioning of the gateway is transparent for the partners of Insurance Companies
Monitoring KPIs
Predefined analytics views allow real-time monitoring.
A flexible business analytics console
Flexible, configurable analytics based on business data sent through the gateway. Real-time stream & events processing. Real-time views & dashboards of business data.
ARE YOU INTERESTED IN PARTNER MANAGER SOLUTIONS?
API Gateway
The gate for partners through which they integrate with Insurance Companies systems
Virtualization of the current APIs and services, ensuring information security, monitoring and managing integration with the partners. The implementation does not involve any changes neither on Partners side nor for the Insurance Company IT systems.
Visual configuration of security policies, routing, monitoring and resource control policies
Wide spectrum of security scenarios WS-Security, OAuth2, OpenID Connect, 2-Way TLS, (JWT to SAML), eIDAS signatures
A solution based on the open source WSO2 API Management technology
Partner Portal
A layer of documentation and API tests for partners
Specification and API documentation for partners. Compliance with the Open API or SOAP / WSDL standard
The ability to test the API (test environment)
Monitoring and statistics of API for Partners
Self-service scenarios for partners. Fast on-boarding for partners.
Full customization of the appearance according to the company's branding
Visual API Modeler
A tool for visual design of the APIs
Visual modeling and documentation of API
Automatic generation of API specifications and documentation for partners based on the visual model.
Support for XML and JSON as well as SOAP, OpenAPI and ISO20022 standards for financial institutions
Support for versioning of API models and parallel work in many projects.
A tool for analysts and power-users, allowing quick design of new APIs or changes to existing versions
ANALYTICS AND KPIs MONITORING
Predefined dashboards and reports for key KPIs
Predefined Dashboards
Ready, pre-defined analytic views that are suited to monitor the current situation in the integration channels.
Analysis per SLA packages
KPI analysis in terms of tariff plans and SLA packages.
Analysis per Partner
Analysis of activities, exceptions (breaking configured policies) of partner applications. Event monitoring per partner.
Trend analysis
Information on the trends of events used in the API. Utilization level, error trends. Levels of failure vs. success.
Security events console
Analysis of events related to security threats, that are monitored based on configured policies.
Audit console
An audit log showing events on the platform (eg. partner registration, access acceptance, etc.)
Business Activity Monitoring
A visual report and dashboard editor for the business data sent through the API Gateway
The ability to collect business transaction data passing through the gateway
BigData technology enabling the collection of a wide spectrum of data
A visual tool for building reports and business dashboards
Real-time monitoring with the history of time. SQL-Like stream processing tool for building event processing logic (extraction, enrichment, joining)
Tool for business users. Real-time ad-hoc analysis / construction of dashboards from any data flowing through the gateway
